No.8 FAQ

You find a detailed check-in description here!
After completing your booking, you will receive a booking confirmation with a link to our guest app. Simply follow the process in the app and complete all the mandatory fields. Please note, in case you have paid through booking.com, your payment needs to be released first and you can only check-in a few days prior to arrival.

There are only a few rules to follow.
Most importantly, behave like you would like your fellow traveler friends to behave. 
Keep the noise down after 10PM.
Clean up after using the guest kitchen.
Smoking inside the hotel is strictly forbidden!

You can get in contact with us in several ways:
Phone: +41 33 820 07 08
Email: hello@no8interlaken.com
‍Chats: Contact us through your booking platform chat
In person: Swing by our coffee and wine bar Spatz and meet us in person.
Our contact page

Hotel Main Phone: +41 33 820 07 08
‍
General Emergency: 112
Police: 117
Firefighters: 118
Ambulance: 144
Hospital Interlaken: +41 33 826 26 26
Pharmacy: +41 33 828 34 34
Walk-in Clinic Interlaken West: +41 33 826 21 00

For us, No.8 is more than just a hotel. With our concept, we are trying to find a solution to the existing lack of staff and the rising costs in the hospitality field. Our aim is to offer our guests a comfy stay in a stylish ambiance without charging for unnecessary extras and services.

Our official check-in time is 3PM.
In any case, you can check-in earlier in case your room is ready.

Our check-out time is 11am.

Unfortunately no, a late check-out is not possible as we need to get the rooms ready in time for the next arrivals.

You can check-in anytime. In case you know that you’ll be arriving after 10PM we recommend to complete the online check-in before hand to guarantee a smooth and hassle free check-in.

You get off at Interlaken West train station and then cross the bridge over the river. Right after the bridge turn right and follow the river upstream until you reach the hotel.
The walk will take about 5 minutes. For a map see our contact page.

No, but we recommend having breakfast at our coffee- and wine bar Spatz next door. We are open from 9AM. You will find our updated opening times right here (Link to Google maps Spatz account)

Yes, we offer a shared guest kitchen.

No, but our coffee and wine bar Spatz is located next to the hotel and there are a lot of restaurants within walking distance.

Stadthaus
Lo Stambecco
Il Buongustaio
Layaly Beirut
Little Thai

Yes, we offer high speed wifi in all of our rooms.

Your room.
The city tax of CHF 3.50 per person / night needs to be paid on top and is never included in your room rate.

Yes, every guest staying at a hotel in Interlaken receives the Interlaken guest card.
Click here for more information about the Interlaken Guest card.

Yes we do. You’ll find our luggage room by the entrance and it is available before and after your stay.

This is up to you. We only clean your room when you put your “please make up my room” sign outside.

No we don’t. Think sustainable!
But if you wish your towels to be replaced, just leave them on the floor and put your “please make up my room” sign outside.

We have three parking spaces at the hotel which is definitely not enough for all guests.
First come, first serve. Nevertheless, there are a lot of parking options around the hotel. I recommend “Bären Parking” or “Staedtlizentrum”. The going rate is CHF 25.- per day. 

Harderkulm to Augstmatthorn
Schynigeplatte to First / Grindelwald
Lauterbrunnen - Grütschalp - Mürren - Stechelberg - Lauterbrunnen

Guests can cancel free of charge up until 5 days prior to arrival. Groups (8+ people) can cancel up to 28 days prior to arrival unless otherwise agreed.